Valensia Seven Shipping Policy | Worldwide Delivery

Shipping Information

Worldwide Shipping

We offer worldwide shipping to most international destinations.

Standard shipping is complimentary on all orders, unless otherwise stated at checkout.

Order Processing

Orders are typically processed within 2–3 business days (Monday–Friday) after your order has been placed.

Please note:

- Processing time is separate from the estimated delivery time.
- Orders placed on weekends or public holidays will begin processing on the next business day.
- Once your order has been dispatched, you will receive a shipping confirmation email with tracking information so you can follow your delivery.

Shipping Options

 Standard Shipping — Complimentary

Cost: Free  
Estimated delivery: 10–18 business days

Delivery times may vary depending on the destination country, customs processing, and local carrier operations.

Expedited Shipping

Cost: $35  
Estimated delivery: 5–7 business days. Perfect when you need your order sooner.

Expedited shipping is available for eligible destinations and can be selected at checkout.

Delivery Times

We work with our shipping partners to ensure your order reaches you as smoothly as possible.

Delivery estimates are provided as a guide and may occasionally be affected by circumstances outside our control, including customs processing, peak shipping periods, weather conditions, remote destinations, or carrier disruptions.

You can follow the progress of your shipment using the tracking information provided once your order has been dispatched.

If you experience an unexpected delay or delivery issue, please contact our customer care team and we will be happy to assist.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other local charges depending on the destination country.

These charges are determined by local customs authorities and, where applicable, are the responsibility of the recipient.

If you are unsure whether additional charges may apply, we recommend checking your country's import requirements before placing your order.

Delivery & Order Support

Please ensure that your shipping address and contact information are complete and accurate before placing your order.

If your parcel is significantly delayed, arrives damaged, or you experience another delivery issue, please contact our customer care team as soon as possible. We will review the situation and assist you with the appropriate next steps.

Need Assistance?

If you have any questions about shipping, tracking, or your delivery, our customer care team is here to help.

Please contact us through our Contact Us page and we will be happy to assist you.