Shipping Information

Worldwide Shipping

We proudly ship to over 200 countries worldwide.
All orders include free standard shipping, unless otherwise stated.

Order Processing Time

All orders are processed within 2–3 business days (Monday–Saturday) after the order is placed.

Please note:

• Processing time does not include shipping time

• Orders placed on Sundays or public holidays will be processed the next business day

Shipping Methods & Delivery Times

Standard Shipping (Free)

• Cost: Free on all orders

• Estimated delivery time: 15–25 business days

• Delivery times may vary depending on the destination country

Expedited Shipping 

• Cost: $35

• Estimated delivery time: 5–7 business days

• Expedited shipping options are available at checkout for eligible destinations

Possible Delivery Delays

While we strive to ensure timely delivery of all orders, please note that delivery times are estimates provided by shipping carriers and may be affected by factors beyond our control.

Possible delays may occur due to:

• Customs clearance procedures

• High shipping volume periods

• Remote or rural delivery locations

• Weather conditions or carrier disruptions

Customs, Duties & Taxes

Please be aware that customs fees, duties, or import taxes may apply depending on your country’s regulations.

• These charges are not included in the order total

• The customer is responsible for any applicable customs fees

By placing an order with us, you acknowledge and accept that customs fees may apply.

Shipping Responsibility Disclaimer

Once an order has been handed over to the designated shipping carrier, Valensia Seven is not responsible for:

• Lost packages

• Stolen shipments

• Damaged items during transit

• Delays caused by the carrier

We recommend ensuring that your shipping information is accurate and complete at checkout to avoid delivery issues.

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Need Assistance?

If you have any questions regarding shipping or delivery, please feel free to contact our customer support team. We are always happy to assist you.